Digital Customer Experience
- 29 Jan
Digital Customer Experiences
Digital Customer Experience (CX) has now become a key business differentiator for any company focused on omnichannel digital engagement with their customers.
Digital Marketing and Social Media Engagement were once imperative lead generation functions for any size company.
They still play an important role in business marketing, however, today's buyer has become savvier to how it all works and avoid the traditional "free e-books" or "download offers" like a plague.
- 05 Jan
Improving your NPS using Digital Customer Experiences
Would your customers recommend you? Learn how the NPS can influence how your business brand, marketing and its communications.
- 26 Oct
Next Generation Digital Customer Experiences (CX)
Building the Next Generation Digital Customer Experience (CX) Business marketing has now become a whole lot more complicated. You can no longer just rely on a great logo, slick website, or cool videos being used in social media campaigns.