By 2022, Gartner predicts that 70% of all shopping transactions will be influenced by website or mobile device.
Digital Transformation has now become an essential task for any sized business.
The most significant hurdle being faced is getting people to understand what digital is, and what it will mean to their type of business.
Digital Transformation, Digital Customer Experience and the Digital Customer Journey, all these terms and what they encompass can be confusing.
Digital isn’t about of being on Facebook or have your data in the cloud or even using less paper.
It’s a mind change, and a culture change towards the way you use digital solutions in the workplace, the way you communicate your brand, and the way you interact with customers
Digital Transformation projects are initiated for the following reasons:
1. Meet the needs and demands of today’s consumer
2. Access more efficient business development and marketing tools
3. Increase their operational efficiencies and adapt to staff culture shifts
4. Optimise the way you deliver your product or service
5. Allow the business to scale and grow.
rev™ Sales & Marketing Acceleration (rev™) is a digital transformation agency.
We connect companies with customers by using Digital Customer Experiences (DCE) and Digital Customer Journeys (DCJ).
Our team immerse themselves in your business and market segment, and we connect the digital touchpoints between you and your customers to discover precisely who your customers are, their needs, and how they behave in a digital world.
We use the consumer decision purchase process and contextual intelligence to understand the process your customers use to research and purchase. This information is converted to digital strategies and tactics that radically change your business behaviour to generate a positive digital customer experience.
rev™ use the Digital Customer Experience to implement hyper-targeted digital marketing and sales engagement programs which ultimately grow your business.
rev™ Digital Transformation Framework use our framework to plan your Digital Transformation Project rev™ Digital Transformation Framework
Learn about rev™ Digital Customer Experience Understand how your business can benefit from a Digital Customer Experience and a Digital Customer Journey rev™ Digital Customer Experience.
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