For any sized retail chain, educating individual stores can be an extensive and sometimes costly process. Coaching employees, managers or franchisees to be more diligent in their daily procedures is a key element to creating efficient operations, and a successful retail chain.  

retail e-v has been working in the retail industry for over 10 years. We have been providing retailers in both Australia and New Zealand with a range of services from retail operations and merchandising, through to supply chain management. Working with 70% of the top 100 FMCG suppliers in Australia also provides us with us with an intimate knowledge of the industry, and the many global trends crossing our shores.

We clearly understand that retailers have a key focus to provide the very best retail offer at the shop floor. Having educated and competent staff provides them the "coal face" representation to ensure their success. For this reason we have created a range of retail management programs that allow retail chains to implement self-run programs to both up-skill, and also solve common retail challengers.

 Each of our programs have been designed to incorporate the very latest in retail principles. The 'Learn as you Do' approach gives the retail chain the perfect opportunity to train each staff member, whilst being on the job.  Each program comes complete with a knowledge centre, but also tips and suggestions, DIY business projects, and includes all the tools and templates for employees to use day by day.

Retail Management Programs       

Achieving Retail Potential (ARP)
A comprehensive retail category management package showing how to use category management to improve consumer satisfaction, retail sales and profits within your retail stores. This program is suitable for retail chains, buying groups at the store manager, senior staff and trainee levels.

Retail Operations PLUS
A more advanced package for experienced retail staff to improve their retail management skills & performance.  Suitable for store department managers, trainee executives & store managers. Improves store productivity, inventory & merchandising, and overall customer service

Retail Induction PLUS
An induction or entry-level program that assists organisations to cover core retail issues and important store operational tasks and procedures. Induction PLUS aids in staff multi skilling for greater productivity and flexibility in the workplace. Download Press Release

Retail Express
Improve your retail performance and staff motivation through a range of short targeted programs.  Select your own program from our extensive library.  Each program includes topic notes, project tasks and templates.

Retail Workshops
Facilitated training sessions that can be held on site, in the employees own working environment. These sessions are interactive and come with a variety of handout and exercises

Specialty Programs

Retail Christmas Preparation
A step by step program that allows retail chains to plan and prepare for their busiest trading period of the year - Christmas. Program includes information articles, tips and suggestions, step by step checklists with templates. Please contact us for a list of the program contents. Download Press Release