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retail e-v understands clearly that technology alone will
not solve problems in your business process. Our organisation has been working
for numerous years within the Retail Consumer Packaged Goods (CPG) industry, and
over this time have seen businesses trying to complete simple day-to-day tasks
with unproductive and inefficient processes.
With an in-depth understanding to the entire retail process,
retail e-v has constructed a range of Business Process Improvement services that
will assist your organisation to plan, redefine, implement, and document formal
systems and processes around common 'but often critical' business tasks.
Business Process Improvement services from retail e-v
combines detailed understanding of how your current business operates, with the
very best industry standards from across the globe. This information is used to
create a new and improved business process, using technology where possible to
formalise this process.
retail e-v partners with the Global Commerce Initiative
(GCI), an industry association dedicated to applying the standards of the GS1
system to daily business transactions and processes.
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Business Needs Assessment |
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Process Mapping & Defining |
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New Process Design |
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System Integration &
Technology |
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Process Re-alignment
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Workflow |
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Change Management |
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Training & Education |
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Documentation |
Business Operations:
Day-to-day operations of your business enterprise, or target specific areas
or departmental procedures.
New Product Introduction (NPI):
Utilise our 'Go to Shelf Strategy' to assist with new product design
process. Link this across your organisation from Marketing, Finance, Sales,
Trade Marketing, Customer Service to your Field Force Merchandisers.
Product Lifecycle Management (PLM):
Ensure your products stay ranged in prominent positions on the shelves of
you retail customer. Integrate Shelf Space Management, Data Analysis,
Demand Planning & Forecasting, Data Synchronisation, Supply Chain Management.
Retail Operations:
Essential day-to-day operations within a retail store, from opening to
closing. Include Merchandising, Displays, Cash Handling, Security, Resource
Management, Training & Education, Promotions, Advertising and Housekeeping.
Customer Services:
Ensure the steps are in place to ensure the highest level of customer
service is achieved consistently.
Service Level Guarantee:
Achieve a consistent level of service delivery for your customers by
ensuring you have up-to-date and well maintained Master Data, Internal Systems &
Infrastructure, and Aligned Processes and Service Standards.
Training & Education:
It is natural for people to feel threatened when their position or daily
duties are re-defined. Assure them by providing the correct support programs.
Include Support Counselling, Training & Educations Programs, Documentation.
More Information?
Visit our
Brochure Downloads page to access a range of
Brochures and Case Studies.
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